Delivery Information

  1. All our delivery charges are for a 1-3 working day delivery service (excluding Small parts orders) to UK mainland addresses
  2. We cannot make a delivery without a full postcode. 
  3. A telephone number is required by the courier company in case of any problems arising in reaching the delivery destination. (Check our privacy policy regarding "contact") 
  4. A specific time cannot be given for any delivery, but you can specify the day you require it. 
  5. All deliveries must be signed for at the destination address. 
  6. All deliveries are made Monday to Friday. excluding public holidays. 
  7. Please contact us, should you require delivery on a Saturday. 
  8. All delivery charges include vat at the current rate of 20% & subject to change, should the current rate being changed. 
  9. Coveva Ltd / Frogchem Ltd cannot be held responsible for circumstances beyond our control, delays by courier, road traffic, accidents, vehicle breakdowns, acts of god etc. 
  10. To save delivery costs, you can collect from our warehouse or pre-order and collect at a show that we may be attending. though, at present, this would only apply to orders under the value of £100.00. *No further discounts are available for collection of orders over the value of £100.00.*
  11.  Small orders below the value of £100.00 will incur a delivery charge amount to be confirmed at time of order.
  12. Delivery is currently included for all orders over £100.00. Certain products are excluded from this please contact the office 01372 377400 for details.
  13. All orders must be received before 3pm to ensure dispatch that day.
  14. Coveva Ltd reserve the right to alter the delivery policy as & when necessary.